5 Line Tropical Adventure
Welcome to Maui's newest and most family friendly zipline course! At Maui Zipline you will enjoy a thrilling adventure soaring over a beautiful tropical plantation. Zip over a lush landscape, swaying palms and savor the majestic views of the valley isle. With five side-by-side ziplines, ranging from 300 to 900 feet, this tour is sure to be enjoyed by all and may just be the highlight of your vacation to Hawaii!
Your Maui Zipline adventure will begin with a brief scenic walk on a well maintained trail where you can enjoy the beautiful landscape of the Maui Tropical Plantation. After ascending the first observation deck that overlooks the tropical gardens you can enjoy a bird's eye view of the spectacular Haleakala volcano, the picturesque West Maui mountains and the rugged coastlines. On each line, our trained guides will narrate your adventure with information on Maui's unique flora, fauna and culture. Your exotic adventure will end at our tree house after an exciting flight over a tropical lagoon.
This tour is suitable for the entire family and we can zip children as young as five years old. If there is a member of your family that does not want to zip they are free to enjoy the beautiful grounds of the Maui Tropical Planation and they will be able to observe all of the ziplines from the lagoon area.
Come and fly with us, in centrally located Waikupu, Hawaii at Maui's premiere botanical garden, Maui Tropical Plantation!
We welcome children as young as 5 years old to zip with us! Participants under age 10 are required to have an adult zipping with them, and ages 11-18 are welcome to zip without an adult companion, as long as a responsible adult remains on the property for the duration of the tour.
Between 45 and 250 lbs. For safety reasons this is strictly enforced, and all guests will be weighed at check-in. No refunds will be given for failure to meet this requirement.
Everyone must sign a participant form, and liability waiver. Those under the age of 18 must have a parent or legal guardian sign a participant form.
Closed toed shoes are required, and comfortable attire and sunscreen are highly recommended.
Participants must be:
- In moderately good health
- Able to stand on your feet for 2 hours
- Comfortable walking a few hundred yards over moderate terrain
- Able to ascend and descend stairs
Although our tour prides itself on safety standards high above the needed industry standards we still DO NOT allow the following people to participate:
- Pregnant women.
- People who have existing or recurring injuries.
- Those under the influence of drugs, alcohol, or anything else that impairs judgment.
- People with serious physical or mental disorders that would not allow you to complete the physical and mental tasks asked throughout the tour.
- Those who suffer from medical conditions that may require immediate medical attention.
What to Bring
- Closed toe shoes
- Cameras (photo and/or video if you want)
- Cash for souvenirs and guide gratuities
- Lockers are available free of charge for any personal belongings
- Dress appropriately for weather conditions. We run tours rain or shine, but will provide raingear if rain starts unexpectedly.
At Maui Zipline Company safety is paramount and our number one priority! Our ziplines and equipment are inspected daily and our course was built to meet and exceed Association of Challenge Course Technology (ACCT) professional building standards. Our guides go through extensive safety training and have First Aid & CPR certifications.
Our equipment is top of the line and includes a full body harness for extra security. Children will have special safety gear designed for their stature and all participants will have easy grip handlebars to increase control while zipping!
In addition, our course does not require participants to “hand brake” themselves. We have a system designed to bring people onto the platforms appropriately using gravity, and we have a back-up mechanical brake that the guide controls so you are not responsible for putting your hands on the cables to slow yourself down. Hand braking can lead to injuries if the participant is not careful, so we have eliminated that risk to enhance your personal experience.
Guests of Maui Zipline Company will agree that our guides are a large part of what makes our zipline tour a safe and unforgettable fun experience. We recruit, hire and train the guides we know will provide the highest levels of safety, entertainment, education, and service for all of our guests. All Maui Zipline Company Guides complete a minimum of 80 hours of training according to ACCT (Association for Challenge Course Technologies) standards, including first aid and CPR certification.
While each Guide must adhere to strict policies regarding professionalism, safety and customer service, Maui Zipline Company understands that guests want to have fun on their tour. Our Maui Zipline Guides are as diverse as our guests, and we rely on the personalities and talents of all our staff to ensure that everyone leaves with a smile on their face.
How long does it take to complete the tour?
Plan to spend approx 2-2.5 hours with us. The Zipline tour is approximately 1.5-2 hour in length, plus additional time for check-in, orientation, and training.
What is your cancellation policy?
Cancellations made within 24 hours prior to tour departure will be charged full tour price. "No-shows" will also be charged full tour price. Charges will be applied to the credit card provided.
Maui Zipline Company reserves the right to cancel tours due to inclement weather, foreseeable hazards, insufficient bookings, or events beyond our control. If we know in advance that we will be closed, we will try to contact you at the contact number you provided to us when you booked your tour.
How much hiking and/or walking is there?
Each tour starts with a short and easy walk on a well-maintained path to our observation platform. There is no rigorous hiking involved, although participants must be able to climb 4 flights of stairs.
Do you have side-by-side lines? Can I ride tandem with my child?
Each of our lines are side-by-side so parents/children/couples can zip next to each other at the same time! All guests, including children, will have their own equipment and be on their own zip line, riding parallel to each other.
Are reservations required?
We recommend that you make a reservation to guarantee a specific time.
What if I have never done a Zipline course before?
No prior experience is needed! Our highly trained guides will fit you with state-of-the-art equipment and ease you into the course with a training session where everyone will practice with the equipment and learn the techniques before embarking on the tour. Because of the time, effort, and experience put forth in designing our zip line tour you will not be required to brake yourself or drag yourself over spans of cable. Our expertly designed tour will not require "hand braking" to slow yourself down, so you can spend more time enjoying the tour and leave your safety to us. Our professionally trained staff will take care of you from start to finish.
Where are you located? How long does it take to get there?
We are located at Maui Tropical Plantation in Wailuku, Maui, Hawaii.
Do you operate in the rain?
Yes, tours run rain or shine however, the course will be closed if there is lightning in the area or there are high winds. If your tour is cancelled due to weather, you can either rebook for another time, or we will refund your tour cost.
Is it possible to watch without going on tour?
Yes, you are welcome to watch the tour participants from the grounds of Maui Tropical Plantation and from our treehouse overlooking the tropical lagoon. We do not charge for walk-along guests.